Order Administrator
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Position Overview & Specifications
About us
Ashford Colour Press offers excellent quality, fast turnaround printing for books, magazines and journals, brochures and other publications.
We provide a range of Litho, Inkjet and on-demand Digital printing services to customers throughout the UK.
Working with the latest print technology, excellent customer services and high-quality standards are top of the agenda for this multi million-pound turnover company.
We operate a powerful automated print on demand (POD) system.
The responsibilities of this role would be to look after this process and our Management Information System.
Training will be given.
Responsibilities:
- POD order processing - this is mostly automated, but some orders require a small amount of work
- Customer Services - dealing with POD customer queries, resolving problems
- International delivery processing - some deliveries require manual handling
- Entering price updates into the system
- Producing reports - we use Crystal Reports, PowerBI and SQL
This is a critical hire to the business and applications are welcomed from candidates that are innovative, motivated, enthusiastic with exceptional verbal and written communication skills.
You will work in our office as part of the IT / MIS / Automation Team. You will communicate and coordinate with the Sales Team, Reprographics Team and the Factory Production Team.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gosport, PO13 0FW: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (required)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
Application deadline: 14/03/2023
Expected start date: 20/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Order Administrator roles across Ashford Colour Press Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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