Technical Administrator
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Position Overview & Specifications
Technical Administrator
Bernard Matthews Derby - DE23
Monday - Friday: 8.00am - 4.30pm // £12.90phr
Key responsibilities:
- Manage customer complaints and response to the customers/suppliers
- Micro and nutritional analysis – trend out of spec results, review nutritional claims on pack to ensure criteria are met
- Complete customer reports and scorecard to ensure they are submitted on time
- Complete board and group reports / slides
- Doc Control - Maintain, edit, add, delete etc. for all Master Records, Master Procedures and Policies
- Calibration Matrix - Ensure all equipment in use is calibrated
- Ensure internal documentation is issued to all departments
- Water Tacker - Maintain results log, swab plan & Communicate fails, issue investigation reports
- External Panel Results & Communicate fails, add corrective action to customer portal (IRIS)
- Product Surveillance & Communicate fails, obtain results, add details to customer portals
- Transfer sales by product for all retailers in to Customer Complaints Weekly Tracker spreadsheet - to generate CPMU figures
- Requesting FB back For Customer Complaints
- Flash Labels Chase and request information from customer account managers Communicate out every Friday for following week - Sunday production
- Support the team during audits and traceability exercises
- Support the team and cover technical tasks as required
- Carryout general admin task as and when required by the team
Job Type: Full-time
Salary: £12.90 per hour
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Technical Administrator roles across Bernard Matthews Derby's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13 - £13 bracket, including retirement vesting and health parity.
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