General Assistant
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Position Overview & Specifications
Worlds End Infant & Nursery School
Worlds End Lane. Quinton. Birmingham. B32 2SA
General Assistant 17.5 hours per week
£20258- £20812 Pro rata and term time
Cityserve is the Birmingham City Council multi- award winning catering service for school meals providing fresh and nutritious food for school kitchen across the UK, healthy eating is a continuous theme throughout all of our menus and we are committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and is able motivate and support team members.
The Role
As a General Assistant, your responsibilities will include:
- Assist in the preparation and cooking meals for pupils
- Assisting with all aspects of the service
- Assist keeping the kitchen clean & tidy, washing up sweeping and mopping
- To assist with setting up of dining room, putting out furniture
- Willing to attend training sessions classroom and online
- To be aware of the pupils needs, dietary and allergen requirements
You will work collaboratively with managers and supervisors to ensure the first-class delivery of food in schools kitchens both in and outside of performance times.
Key Requirements
About You; Essential:
- Good people skills
- Passion about food and customer service
- Great team player
- Good verbal and written communication skills
- Food Safety Level 2
Skills & experience
Desirable:
- Experience in a similar environment
- Food Safety Level 2 or working towards
- High standards and quality driven
- A ‘can do’ attitude
- Working times are Monday - Friday term time
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.
Closing date 19th June 2023
For any informal enquires please contact: Eilis.White@birmingham.gov.uk
Ref BCC1327
A Disclosure and Barring Service (DBS) check will be undertaken
An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
Job Description and Person Specification
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for General Assistant roles across Birmingham City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,768 - £45,800 bracket, including retirement vesting and health parity.
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