Refuge Support Worker; Domestic Abuse (£20,845.50 - £21,781.50 per annum, 37.5 hours) Poole and Bournemouth
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Position Overview & Specifications
BCP Refuge Accommodation is made up of two locations offering a mixture of safe accommodation for victims of abuse, and their children, to escape and access support to help them rebuild their lives and live a life free from abuse.
The Refuge Accommodation Bournemouth offers self-contained and shared flats in a quite location of Bournemouth
Position:
The Refuge Support Worker is responsible for providing and co-ordinating support to customers in order to enable them to address personal safety issues around domestic abuse, to access legal options, to address support needs, realise aspirations and move towards independent living and work.
We can offer you the opportunity to:
- work within a small professional team in a friendly and supportive environment;
- achieve real job satisfaction in a rewarding and challenging role;
- focus on building trusting relationships with our customers;
- receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
- liaise with external providers to access services that support customers
You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.
As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.
BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Apply today for immediate interviews.
Requirements:
Able to demonstrate that you put the customer at the heart of all you do
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Refuge Support Worker; Domestic Abuse (£20,845.50 - £21,781.50 per annum, 37.5 hours) Poole and Bournemouth roles across Bournemouth Churches Housing Association's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,846 - £21,782 bracket, including retirement vesting and health parity.
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