Credit Controller - Property Management

job title: Credit Controller - Property Management

Hours: 40 hours per week flexi, with Hybrid working after settling in period

Salary: £28,000

Location: Islington / Hyde Park

We’re currently searching for a hardworking individual to join our Property Management team. Based in our Islington office, you will be responsible for ensuring that all monies due to clients of Chestertons are paid on time. You should be a confident and decisive individual who is capable of leading from the front. You should be self-motivated, goal oriented and capable of a methodical and determined approach to debt collection. You'll be liaising with fee earners, senior partners and clients, so candidates must have good communication skills, gravitas and charisma.

• To collect outstanding rent due to clients of Chesterton’s
• To ensure that the monthly team collection target is met and aged debt is reduced
• To build and maintain healthy business relationships with all stakeholders, internally and externally
• Work in partnership with all work colleagues
• Ownership of all rent collection on ledger
• Prepare up to date information for weekly ledger reviews
• Address priority aged debt and have all weekly assigned objectives completed
• End to end ownership of all overdue items on ledger until cleared
• To chase all outstanding rents by telephone and emails as appropriate
• To build internal and external relationships to aid the collection of rent and to address and resolve queries as soon as possible that are preventing payment being made
• Concise comments to be updated on system and reports to reflect latest current position
• Provide backup of documentation to support requests from Internal and External clients

• Excellent Speaking and writing skills

• Confident dealing with people
• Be approachable, helpful and project positivity!
• Take pride in their work
• Enjoy making a positive contribution to office life independently and as part of the team
• Exceptional attention to detail
• Must thrive on working and delivering consistently high standards under pressure

Benefits: Employee Assistance Programme, competitive holiday allowance + public holidays, charity volunteer day, ride to work scheme, contribution towards eye care tests, VIBE discount portal, travel club, discounted gym membership, season ticket loan, my spree card, medical cash plan, free access to Royal Academy of Arts and other exclusive events, including advanced booking O2 tickets.

Company profile: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital and further offices across the world. Sponsors of Chestertons Polo in the Park – one of London’s most popular social events – Chestertons is a highly-respected authority on London property and is proud of its reputation as an innovative and dynamic business.

Chestertons is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.