Store Manager - Merry Hill Dudley
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Position Overview & Specifications
Here at Costa Coffee, we want to inspire the world to love great coffee. Weβre all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. And youβll be leading from the front, taking your store to new heights with your experience, resourcefulness, and wonderful team. Itβs going to be a thrilling ride.
A bit about the role
Everything β and we mean everything β is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. Itβs all yours to own and grow. So go ahead and make it your own.
Whatβs involved?
- Creating the perfect space for customers to kick back with our coffee
- Drumming up fresh ideas that meet customersβ ever-changing wants and needs
- Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
- Inspiring your team to get buzzed about the business
- Training and developing your team to reach their full potential
A passion for coffee and people is just start of what weβre looking for. What else makes a great Store Manager?
- Leadership experience
- A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
- A brand ambassador who ensures attention to brand standards
- An ambitious character who wants to be part of our growth journey
- Ability to thrive under pressure and execute at pace
- Experience of managing, coaching, and developing team members β they could be our future leaders
Weβre really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Paid bonus scheme with the potential to earn up to (11.5k )
- 33 days holiday (inclusive of bank holidays)
- Bespoke training and development to suit your career aspirations
- Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
- Costa Discount App β 50% off food & drinks in costa owned stores when youβre not working
- Costa benefits website that gives access to a wide range of discounts across retail, Cycle to Work and much more
- Opportunity to impact your local community by getting involved
A bit about us
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust, and Courage. Weβre the No. 1 coffee brand in the UK for the 13th year in a row. Here, youβll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
For any reasonable adjustments and general queries please contact costa.recruitment@costacoffee.com.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Store Manager - Merry Hill Dudley roles across Costa Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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