Operational Support Officer
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Position Overview & Specifications
The Operational Support Officer will work within Central Access Clinical Business Unit. The CBU is based upon a collective leadership approach, led by five Associate Directors (Operational, Nursing, Medical, Allied Health Professional and Psychological Therapies).
The CBU consists of the following services: Universal Crisis Team, Psychiatric Liaison Services, Street Triage, Treatment and Recovery service, ECT and Physical Treatment service.
The successful candidate will provide effective professional project coordination and administrative support to the Associate Director (Operational) and other members of the CBU.
We are looking for an enthusiastic, forward looking individual who will bring experience and a high degree of capability to aid and support the CBU leadership team.
The main purpose of the role will be to provide support to projects in the CBU, working alongside the Associate Director (Operational), Associate Nurse Director and other CBU members; including the preparation of meeting minutes, project plans, organising meetings and service development workshops.
The successful candidate will support the Associate Director, Associate Nurse Director and other CBU members in the achievement of the Locality quality, performance, financial, workforce and operational objectives.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Please find attached job description for full details.
Advertising date : 18thMay 2023
Closing date : 1stJune 2023
We welcome your application.
The base for the role will be St Nicholas Hospital, Gosforth though given the nature of the role a hybrid model of working can be supported.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operational Support Officer roles across Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,407 - £34,581 bracket, including retirement vesting and health parity.
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