Project Support Officer
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Position Overview & Specifications
- To provide support to the Head of the Change Hub in the co-ordination of the programme management of the Cross Cutting Themes, including responsibility for the co-ordination of key pieces of work.
- To update project trackers and support their ongoing development in order as directed by the Head of the Change Hub.
- To ensure that the day-to-day operational activities run smoothly for the Change Hub Team.
- To act as the first point of contact for enquiries from all internal and external stakeholders, including members of the public.
- To liaise with external organisations such as the Third Sector, Local Authorities as required.
- To maintain a project library, database and resources.
- To assist in project planning and training as required supporting the function of the Change Hub.
- To carry out any other duties as required consummate with banding of the role
The post holder will :
Work unsupervised on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.
Participate in yearly appraisals with supervisor/line manager.
Be able to work proactively and autonomously, planning and co-ordinating own workload to meet project demands.
Provide administrative support to the Change Hub for the management of specific projects, and will resolve day-to-day problems independently.
Provide and receive complex information relevant to the development of Key Lines of Enquiry and short projects for the Change Hub.
Maintain the Change Hub intranet webpage & seek opportunities to improve communication and maximise efficiency.
Act as the first point of contact within the Change Hub for any queries or problems related to the projects and ensure resolution.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Project Support Officer roles across Cwm Taf Morgannwg University Health Board's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,949 - £26,282 bracket, including retirement vesting and health parity.
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