Receptionist
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
OVERALL SUMMARY
The role of “Receptionist” is predominantly focused on liaising with other members of the Reception
Team with the tools required to deliver an “above and beyond” experience at Etci Mehmet; from
monitoring reservation and restaurant capacity to ensuring compliance with the Etci Mehmet service
cycle, and that guest satisfaction is optimal with every visit.
This role requires a varied skill set, where the “Receptionist” must provide fantastic and courteous
service in line with company policy and procedure in parallel to liaising with the Head Receptionist to
optimise efficiency within the business.
KEY OBJECTIVES
1) Drive for excellence in guest experience at all times through service cycle adherement and the
maintenance of capacity and reservation levels.
2) Proactive approach to improving guest satisfaction.
3) Ensuring the safety of guests and the team is a key priority of the business.
4) To ensure that the service cycle is seamlessly delivered in the restaurant with every guest.
5) Liaising with the Head Receptionist receiving constructive, respectful, and consistent feedback in
order to improve the overall business performance.
6) To liaise with the Head Receptionist to discuss business performance and operations.
7) To take a proactive approach to self-development.
8) To respond professionally and respectfully to on shift guest requests.2
SPECIFIC DUTIES (This is not an exhaustive list of duties)
● To punctually attend rostered shifts, and report absenteeism in line with company policy.
● Understand duties for the shift.
● Complete daily Health and Safety/Maintenance checks and report any issues.
● Ensure the business is “Show Ready” before opening (lights/music/temperature).
● Resolve any guest complaints in an efficient and courteous manner.
● To partake in appropriate Reception Team breaks to ensure compliance with employment law.
Job Type: Full-time
Salary: £10.00-£11.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Etci Mehmet Steakhouse UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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