Team Member - Front of House

Company description

"Doner Kebab" is a fast food retailer that has created a healthy and nutritionally balanced approach to traditional kebabs.

We opened our first store in Berlin in 1989 and spent the next decade perfecting our policies and procedures, our unique blend of traditional spices and exclusive products, as well as refining and improving our innovative cooking processes.

Our kebabs are made from quality ingredients that are exclusive to Doner Kebab Restaurants. The great taste comes from the SECRET SAUCES that set our products apart, from our competitors.

We use lean succulent beef and pure chicken fillets. These meats are imported directly from Germany to maintain quality and consistency. We only use fresh, locally produced vegetables that are delivered and prepared daily along with our special "Doner Kebab" bread. These make the "Doner Kebab" a truly unique taste experience for our customers.

Our tried and tested methods are totally different to the way other operators make their kebabs. The result is a nutritionally sound gourmet food experience that contains virtually no preservatives or additives and can be consumed day or night. With a strong modern brand and the promotion of healthy, fresh, nutritious ingredients that appeals to a broad market, "Doner Kebab" can only continue to grow and succeed. Maintaining the authenticity and originality of our kebabs is one of the main objectives of the business, and is the reason we continue to retain our market position at the top of the kebab industry.

Job description

Team Member FOH

Do you have what it takes to work for one of the fastest-growing restaurant brands. The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.

Now is the time to join our team.

We require Team members who have what it takes to grow with us and share in our success.

You will support the restaurant management team and be expected to deliver exceptional food quality and guest care and service. You will work to brand standards, within a team, and ensure every guest leaves the restaurant having had a great experience.

Here is what you need:

Store Team Member Front of house

‘Guest first in everything we dd

Have a positive attitude

• Assist guests in choosing meals and drinks and providing additional up-sell information
• Process guests’ orders through the POS system
• Deliver orders to the kitchen and assist in preparing and packing food and beverages
• Ensure that the portion of food being packed or served is appropriate
• Promote additional food items to increase sales
• Process sales and provide guests with receipts and deliver food
• Greet EVERY guest
• Answer the telephone and deal with an enquiry
• Assemble and package orders to the standard
• Keep all guest areas clean and tidy
• Ensure that all orders are complete and ready to be received by the guest
• Work to Brand standards and deliver exceptional guest service

Critical skills needed for the job

• Has the ability to speak clearly and listen attentively to guests and other team members
• Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
• Exhibits a cheerful and helpful attitude, and provides excellent guest care
• Adapts to changing business volume levels with a sense of urgency
• Can demonstrate a complete understanding of the menu
• Be able to follow instructions to achieve brand standards
• Ability to fill in daily paperwork in line with GDK standards.
• Maintain the ability to be cross-trained in all areas of the kitchen and front counter
• Believes in exceptional guest service

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

Salary: £9.00-£11.00 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Work Location: One location