Office Administrator
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Position Overview & Specifications
Job description
We are currently looking for a dynamic, enthusiastic candidate to join our dispatch team. The role involves coordinating between sales and dispatch, organising and processing sales orders in an efficient manner. Our warehouse team will rely on this individual for accurate stock information & delivery schedules, to ensure orders are organized in a logical sequence. The operations of our delivery service are prone to last minute changes; therefore, we require an individual who can quickly respond and adapt to a busy working environment, whilst remaining professional at all times. The working day for this individual will be split between working upstairs in the main office, and downstairs in the dispatch office daily. The dispatch office is attached to our loading bay, where all orders will be processed.
Other duties will involve arranging deliveries from our third-party storage facility, administering daily checks for our BRCGS accreditation, preparing driver delivery notes, liaising with drivers, ordering staff PPE, scanning & filing documents, answering the telephone and taking messages.
The candidates must have a good knowledge of Microsoft Word, Excel, and Outlook, with a professional telephone manner as a bare minimum.
About Us
H. Smith Food Group plc are a family run business that have been established for more than 30 years and now employ 30 staff at our custom-built premises.
H. Smith Food Group plc is one of the UK’s leading independent frozen food service companies specialising in the oriental, fusion/crossover and food-to-go markets. We supply and distribute a wide range of frozen poultry, pork, lamb, seafood and vegetable products to wholesalers, cash and carries, caterers, retailers and sandwich/ready-meal manufacturers throughout the British Isles and Ireland. In recent years, consumer concerns over food safety have driven our industry to greater accountability and traceability. Consequently, the company now has two BRC accreditations with an AA grade being achieved for both Agents & Brokers, and Storage & Distribution. The directors believe that this strong commitment to certification ensures product quality and customer confidence.
Job Types: Full-time, Permanent
Salary: £18,000.00-£21,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Rainham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Office Administrator roles across H Smith Food Group plc's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,000 - £21,000 bracket, including retirement vesting and health parity.
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