Receptionist/Administrator General Practice
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Position Overview & Specifications
Imperial College Health Centre are hiring for a full time receptionist / administrator to join the team.
This is a great opportunity for anyone looking to gains administrative skills and develop within the NHS. We are a large NHS GP Practice situated on the Imperial College campus near South Kensington station with London sights such as the V&A, Royal Albert Hall, Natural History Museum, and Science Museum a couple of minutes walk away. We have a committed and enthusiastic multi-disciplinary team that care for the students at Imperial College and the Royal College of Music as well as a local resident population. We have a large clinical team consisting of GPs, Practice Nurses, HCAs, Mental Health Practitioners, Cognitive Behavioural Therapists, Psychotherapists, Physiotherapists, a Psychiatrist, Clinical Pharmacist and a Life Coach.
The successful applicants will be part of our reception/administration team and ensure that all administrative tasks are completed in accordance with agreed procedures, protocols and time-scales. They will be working alongside the clinical team to provide face to face, telephone and digital services to patients. Applicants do not require past NHS experience. However, the successful applicant will demonstrate excellent customer service and organisational skills.
- Patient list with over 20,000 patients
- We are a training practice for trainee GPs
- Modern premises next to Hyde Park
- CQC rated good
Full time working hours of 7 hours per day, Monday to Friday, on shift between 08.00 - 18.30.
Informal visits and enquiries are welcome. Please contact the Practice Manager for more information
Job Types: Full-time, Permanent
Salary: £11.95 per hour
Benefits:
- Company pension
- Free flu jabs
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist/Administrator General Practice roles across Imperial College Health Centre's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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