General Assistant- Catering
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Position Overview & Specifications
General Assistant- Lakes Aquarium
We are recruiting for our General Assistant position working in our on site cafes, this contract will run until 6th November 2023.
What can we offer?
· Competitive rates of pay: 18+, £11.00 per hour. Under 18, £8.00 per hour
· Flexible working hours- we are able to accommodate those looking for one day a week or those looking for five days a week. A minimum contract of 16 hours per week is available with lots of potential to do more or a flexible working hours contract if doing less suits your needs.
· Free entry for yourself to: Lakes Aquarium, Windermere Lake Cruises, Lakeside and Haverthwaite Railway, Blackpool Zoo, Bournemouth Oceanarium, Nickelodeon Lakeside and many more below.
· As we are part of BIAZA you can gain free entry to most BIAZA attractions (see link for BIAZA members https://biaza.org.uk/members/all)
· Free onsite parking
· Free tea/coffee and discounted food whilst on shift.
· 25% discount on retail items.
· Food safety training.
What will you be doing?
· Serving food and drink in a Lakeside café to tourists and locals enjoying the wonderful Lake district.
· Maintaining site cleanliness and organisation with support from supervisors/managers.
· Providing excellent service to all customers and ensuring that they have quality food and drink.
· Preparing sandwiches and toasties for customers as well as handing out other food options (no prior experience is necessary and all training is provided).
· Preparing Starbucks drinks (All training provided).
· Serving hot food options.
· Taking orders and using POS
· Upselling on orders to ensure that customers are aware of our offers.
· Any other reasonable day to day duties.
Who are we looking for?
· Positive, confident people who are happy to learn new skills in busy environments.
· People at all points in their lives, we can accommodate: Students, retirees and everyone in between.
· People with a can-do attitude who are able to work on their own initiative.
· Prior catering experience is advantageous but not required as all training is provided.
· Someone who works well in a team but also works well on their own.
How to get to us?
· Our postcode is LA15 8DY
· You can either travel to us by car via the A590.
· Public transport runs to and from Newby Bridge regularly and we have the brand new west Windermere way that will bring you straight to us. (Head over the bridge at the swan hotel and turn right then follow the footpath straight to us, this walk takes about 15 minutes).
Job Type: Fixed term contract
Contract length: 7 months
Salary: £8.00-£11.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
Reference ID: LAKES2022
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for General Assistant- Catering roles across Lakes Aquarium's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £8 - £11 bracket, including retirement vesting and health parity.
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