Head of Strategy & Transformation

M&S is going through an exciting period of change and this is a phenomenal opportunity to join our Group Strategy team as we pave the way for the M&S of the future.

As a Head of Strategy & Transformation, you will be involved in:

• Corporate strategy development
• Customer and commercial strategy development and Investment Planning
• Portfolio Management
• Investment Planning
• Change Leadership

• Bring an understanding of the overall Group Strategy, plus key strategic / transformation developments across business areas
• Provide support, thought partnering, guidance, as well as challenge where required
• Prepare ExCo, Board and other Exec papers to report on progress as required
• Consult and input into strategic thinking for business area
• Develop annual transformation plan, objectives, work packages and investment cases aligned to 3-year plan
• Support the development of business area 3-year plan
• Set up and manage business area reporting and tracking against transformation objectives
• Be able to objectively review transformation activity, call out where delivery isn’t occurring as expected and work with the relevant partners to get progress back on track
• Ongoing monitoring of progress and identification of any required changes to annual plan or transformation priorities to ensure successful delivery of objectives
• Define business area resource requirements to deliver annual and 3-year plans
• Own the transformation change narrative within business area and ensure alignment with overall M&S strategy and narrative
• Manage and ensure the successful transition of transformational change to business as usual, engaging colleagues and senior partners throughout the process
• Coach business leads and owners to sponsor, own and lead transformational change

• Critical thinker with consistent track record of success in strategic development and execution
• Previous transformation experience, including shaping and overseeing a portfolio of diverse programmes; managing both partners and a transformation office to drive action and achieve agreed outcomes
• Previous experience in consulting or in-house strategy and transformation roles
• Strong leader, with the ability to clearly articulate, influence and challenge senior partners and peers as part of the leadership team
• Good understanding of end-to-end omnichannel retailing
• Strong people motivator with an ability to bring diverse teams together to deliver, engage and mobilise workforces behind the "greater good" even where they may not report directly to them
• Excellent communicator with commerciality

• Flexible working approach, with a balance of being in the office and working from home
• 20% discount on M&S products
• A range of wellbeing support (including free counselling and a virtual GP for you and immediate family)
• 25% off gym memberships, access to online fitness classes and discounts for complementary health services, such as nutrition and lifestyle coaching

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London, GREATER LONDON, ENGLAND;

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