Head of Engineering - Enterprise Services

Team IT & Change

Location Holborn Office

County Central London

Ref # 18461

Closing Date 21-Apr-2023

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:

• 
  Leading the overall planning and execution of complex solutions across the feature teams to meet our customer needs
• Ensuring the feature team deliverables adhere to the solution design and engineering strategy
• Taking the lead on ensuring essential technical documentation is written and reviewed
• Ensuring technical debt is continuously measured and prioritised against the backlog for each iteration
• Supporting the adoption of Test Driven Development techniques across the teams ensuring code quality and coverage
• Working within the established Level 3 support process to ensure we meet and exceed SLA’s, KPIs and profitability targets
• Working to broaden the technical capabilities of individuals within the feature teams by delegating problems of increasing complexity, and pair programming with the developers
• Line managing Feature Team Technical Leads, and Chapter Leads, providing leadership direction, career guidance and coaching
• Liaising with project / programme managers around key project milestones and other delivery accountabilities such as risks, budget

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:

• 
  Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Experience with effective technical debt management across multiple feature teams
• Experience writing and maintaining large scale, production software in a fast changing environment with rapid release cycles
• Expertise in test driven development, broader testing and QA concerns
• Experience working within Scaled Agile Framework (SAFe)/Scrum at Scale (SoS)/Nexus or any other Agile scaling framework in organisations or function areas
• Demonstrate an interest in and awareness of industry and technology trends and a desire to continuously expand on your knowledge
• Expertise in running, coordinating and coaching people through Agile ceremonies and events including backlog refinement, estimation and show & tells

Our promise to you…

• 
  We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!