Area Cleaning Manager
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Position Overview & Specifications
We are currently looking to recruit a Service Support Manager to manage the cleaning contracts across a portoflio of contracts within the Cleveland, Teeside, Sunderland and South Tyneside area.
The desired applicant must have be flexiable, be able to work under pressure and be willing to learn.
The role comes with a company electric vehicle, electric fuel card, training and full IT equipment.
Contract: 40 hours per week prodominetly Monday to Friday
Salary: £26,500 - £27,500 depending on experience
Job Overview
In your new role as a Service Support Manager you will build relationships and rapport with each contract client, complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification. You will manage and implement employees wages on a daily basis as well as delivering adequate health and safety compliance and following the clients statutory fire and safety regulations to mitigate any risks.
Job Details
- The role is working 40 hours per week managing your own diary to ensure cover is provided across your own portfolio
- Effectively manage and ensure excellent service delivery on various client contracts over an agreed geographical area
- Ensure compliance with Company policy and procedures in relation to HR, QHSE, Right to work, Vetting and contract compliance
What we are looking for
- Previous management experience ideally in facilities management
- Experience of managing soft services / cleaning management
- Excellent track record in customer service
- Good communication skills, understanding written and verbal English
- Excellent time management skills.
- Highly organised, to effectively prioritise your own workload
- IT literate to use Microsoft Office
- Flexible, adaptable approach to workload ensuring client expectations are met
- A Health and Safety IOSH qualification is desirable
Essential
- Applicants must have a full UK clean drivers license as a company car is provided within this role.
- This role is subject to applicants passing enhanced vetting.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Building & Personnel Services
Based on transatlantic hiring benchmarks for Area Cleaning Manager roles across Mitie's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Building & Personnel Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,500 - £27,500 bracket, including retirement vesting and health parity.
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