Cruise Vessel Jetty Operatives

Mȏn CF are recruiting a team of Seasonal Cruise Vessel Operatives to support the 2023 Cruise Ship Season,

Location: Holyhead Port, Isle of Anglesey.

We are looking to establish a close-knit seasonal team to work on the jetty to support passenger operations at the deep-water jetty in a safe and fun environment.

Days: Various shifts available, as and when required

Pay: Above National Minimum Wage

Job requirements

Ø The safe and efficient guidance of passengers between the ship and the buses/coaches

Ø Setting up the jetty ready for the ship’s arrival and the putting away of equipment after its departure

Ø The marshalling and control of buses and coaches on and off the Deep-Water Jetty (DWJ)

Ø Assisting with putting in, taking out, and moving the passenger gangway

Ø Assisting ship staff in setting up their equipment on the jetty

Ø Making a good impression on visiting passengers and presenting the company in a positive manner

Training / Skills Required

All participants should hold / or will work towards an accredited certificate in:

Ø Manual Handling

Ø Emergency First Aid at Work

Ø Health and Safety in the Workplace

Môn CF will providing free training for those that do not currently have these qualifications, prior to the roles starting.

Experience of being a Banksman and / or Fork-Lift Truck Driving is desirable but not essential.

Please note there is a degree of manual handling involved and working outside on an exposed location.

Most importantly: to be of smart appearance; reliable; have common sense; have a flexible attitude to work; be comfortable dealing with passengers, ship’s crew and your colleagues; a customer centric focus and have a good work ethic.

Information

The Port of Holyhead is expected to handle around 60 cruise ships between April and October, 2023. The majority of these ships will berth on the Deep-Water Jetty (DWJ).

Depending upon the size of the ship between 500 to 3,000 passengers may be expected to go ashore on pre-arranged tours, or make their own independent arrangements to visit Holyhead and the surrounding areas.

Ships will arrive at approximately 0700 (7AM) and depart at approximately 1800 (6PM). Most passengers go ashore between 0800 and 1000 and then return from lunchtime onward.

These passengers are transported from the ship by coaches (for pre-arranged tours), or shuttle busses to the Port entrance (for independent visitors). This can involve as many as 45 coaches and shuttle busses which need to be controlled on and off the jetty.

Mȏn CF are a local organisation that works in partnership with employers to create new jobs throughout Anglesey and beyond. In addition to the jobs available, we are able to provide free accredited training and can help you to improve your CV, cover letter and interview skills to give you the best chance of finding a job.

Job Types: Fixed term contract, Zero hours contract

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Holyhead, Gwynedd: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: JO23
Expected start date: 06/04/2023