IT Technician
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Position Overview & Specifications
We are looking for an IT Technician to join our IT Services and the Endpoint Team to assist with the building and deployment of Macs and Windows computers and the wide range of creative software that are used by our staff and students.
The successful candidate will have a good working knowledge of Windows 10 and 11 as well as a passion for Apple Macs and a willingness to bring their MacOS skills up to the level of their Windows experience.
As well as being an enthusiastic and flexible team player, you will be able to turn your hand to the many different aspects of the role which include everyday patching and upgrading, vulnerability scanning and ensuring that the University systems are as secure as possible.
You will also provide support to the Service Desk team when needed, offering technical advice to some of the more challenging problems and will understand the need to contribute to the Service Desk including the creation of suitable knowledge articles and training materials for the University’s staff and students.
Norwich University of the Arts is committed to being an inclusive community that offers equality of opportunity and enables our staff and students to flourish and succeed, regardless of their background or personal circumstances. Our commitment to equality, diversity and inclusion is embedded in everything that we do. We celebrate the diversity of our backgrounds, cultures and actions, promoting art and design as a catalyst of social change. As such, we are champions for the creative arts; empowering all of our students to be valued and productive members of society, with ambitions to change the world. The IT Technician will contribute to our ambition to drive this strategic and creative vision forward by their commitment to excellence in everything they do.
Salary: £29,619 to £34,308 per annum
Closing Date: 10/03/2023 5:00 pm
Interview Date: 24/03/2023
Job Type: Full-time
Salary: £29,619.00-£34,308.00 per year
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for IT Technician roles across Norwich University of the Arts's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,619 - £34,308 bracket, including retirement vesting and health parity.
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