Assistant Facilities Manager (Soft Services)
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Position Overview & Specifications
Estates & Facilities
Location: Penrose WaySalary: £33,409 to £41,027 per annum
Post Type: Full Time
Contract Type: Permanent
Closing Date: 23.59 hours GMT on Sunday 12 March 2023
Reference: P2023013
Assistant Facilities Manager
About Ravensbourne
Ravensbourne University London is exceptional. A world-class digital destination developing talented individuals and leading-edge businesses through learning, skills, applied research, enterprise, and innovation.
The Role
An important role within the Estates & Facilities team operating with 3 main functions: 1. Health, Safety & Environmental 2. Hard Services, and 3. Soft Services. Assistant Facilities Manager will be expected to provide robust management and delivery of Soft Services, enhancing student and staff experience across the Ravensbourne buildings.
Responsible for supporting the Facilities Manager in all aspects of the day-to-day delivery of Ravensbourne’s Soft FM functions which include the front of house and security (CCTV & access control), cleaning, pest control, waste management, logistics, room set up, stationery, furniture and fittings, helpdesk, and mailroom services.
Leading on the provision of logistical support for all Ravensbourne events, including the strategically important Open Days, Degree Shows, Graduations, and New Student Enrolment. Line-managing Logistics staff, both in-house and outsourced.
The Candidate
You will have proven previous experience of customer focused facilities management and understand the importance of service delivery in the Higher Education sector. You will be able to work collaboratively with colleagues across the University teams, such as Academics, Technical Services, Learning Resources, and Professional Services teams, presenting a can-do attitude. A good team player who is well organised and capable of managing a wide, busy, and varied workload.
Further Information
This is a full-time, permanent position.
For further information, including a full description of duties, essential criteria and details on how to apply, please visit Jobs at Ravensbourne.
Closing date: 23:59pm 12th March 2023
Further details: Job DescriptionWe welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Assistant Facilities Manager (Soft Services) roles across Ravensbourne University London's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £33,409 - £41,027 bracket, including retirement vesting and health parity.
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