Administration Coordinator
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Position Overview & Specifications
Role Title: Administration Co-ordinator
Salary: £20,790
Advert Closing Date: 22/05/2023
Is it time you unlocked your potential?
Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment, and repayment services.
We now have an exciting opportunity for a Administration Co-ordinator to join our team. Reporting to an Operations Manager, the role holder is responsible for a variety of key administrative tasks within the Verification Operations department that support and enable the delivery of the operational service.
Key responsibilities:
- Support effective resource planning through managing annual leave and flexi-time requests for the department in line with set guidelines.
- Raise and receipt purchase orders for a variety of operational services.
- Coordinate a monthly Employee Forum, working with line managers to ensure a wide range of representatives from across the department are in attendance.
- Coordinate timely reviews of all standard operating procedures and work instructions to ensure these remain up-to-date and signed off by Process Owners.
- .Review all credit balance refund requests in line with set instructions
- .Coordinate any system access requests for both new and existing employees.
- Collate data and statistics on behalf of the management team to support informed decisions.
- Support GDPR compliance through timely reviews of information held in drives.
What you bring:
- Excellent attention to detail.
- Excellent written English communication skills (spelling, grammar, and fluency).
- Ability to multi-task and manage changing priorities.
- Ability to work under pressure and prioritise own work.
- Good working knowledge of Microsoft Word & Excel packages
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays
- Option to buy/sell annual leave
- Flexi-time and enhanced flexible working options available
- Option to join the Civil Service pension scheme
- Life insurance cover for 4 x annual salary
- Enhanced company sick pay and family leave including maternity, paternity and adoption
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
Job Type: Full-time
Salary: £20,790.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- Gym membership
- Life insurance
- Private dental insurance
- Referral programme
- Wellness programme
- Work from home
Schedule:
- Flexitime
Work Location: Hybrid remote in Glasgow
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Administration Coordinator roles across Student Loans Company (SLC)'s corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,790 - £20,790 bracket, including retirement vesting and health parity.
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