Hospitality Apprentice

** We’re proud to be shortlisted in the forthcoming hospitality Springboard Awards for Excellence in the categories of Best Employer, Employee Health & Wellbeing and Training Program**

Are you looking for a career that offers endless opportunities in a varied and fast paced environment, where no two days are the same? Our General Hospitality Apprenticeship is our entry level apprenticeship, designed to provide apprentices with a basic understanding of hotel operations.

What you’ll be doing?

The true foundation for those that wish to make a career in hospitality. We recognise that with such a varied mix of departments, it’s difficult to know which way to move forward in your career and therefore this apprenticeship enables you to experience different departments in order to help closely match your own personal skills and qualities against a role most suitable for you.

This apprenticeship will provide the opportunity for you to work with us on a full-time basis and to ‘earn while you learn’, setting you up with the very best skills, qualifications and experience to begin your career in the industry. We have partnered with HIT Training to create a Level 2 Hospitality programme where instead of college day release, you will have a HIT trainer come out to the hotel to carry out training and assessments with you.

You will join us in initially mastering food & beverage duties and as your training continues, so will your experience, allowing you to move around departments, covering various areas such as reception and housekeeping duties, all whilst being supported by your dedicated HIT trainer.

What you’ll need?

To be successful you will be passionate about working for a collection of hotels who pride ourselves on providing the wow factor for both guests and members, and is renowned for the highest standards of customer service.

You will be a great communicator as well as a good listener and be capable of building great relationships with colleagues.

It goes without saying that a positive ‘can do’ attitude is essential, along with a good sense of humour, team spirit, as well as a real and evident passion for the industry.

What to expect?

You’ll work in a busy and hardworking team environment, where we’ll expect you to be hungry to learn more. You will be working a minimum of 40 hours per week, across 5 days (inclusive of training days). Our hotels are busiest on Fri-Sunday, and so you should be prepared to work regular weekends.

What’s in it for you?

We are proud to offer great places to work with our teams at the heart of all we do – we lead with a values led approach towards based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.

Our bespoke Eden Extra’s benefits platform offers:

• Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
• Fairly distributed Service Charge/Gratuties paid monthly;
• Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
• Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
• Cycle to Work Scheme and Electric Vehicle Lease Scheme;
• Health plans for dental, optical, alternative health care + 24 hour GP access;
• Discounted stays, spa treatments, golf and leisure access across EHC properties;
• Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
• Access to Eden Engage – our employee portal with regular team news;
• Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE;
• You’ll also get free parking, meals on duty, uniform etc….but you already knew that, right?!!

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

• An opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;
• A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
• A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;