Senior Student Funding Officer

Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience. The Student Funding Office (SFO) is responsible for coordinating the provision of funding support and advice to current and prospective UCL students. Through the various scholarship, bursary, and loan schemes on offer they process approximately 8000 applications each year and support awardees across more than 100 schemes. They are also responsible for maintaining the relationships with key funding partners and for the development of UCL’s financial support for students.

This is an exciting opportunity to join UCL’s Student Funding team as a Senior Student Funding Officer. This role is based in the Postgraduate Funding sub team, covering: scholarships; bursaries and loans for Research and Masters students and Initial Teacher Training; UCL’s Financial Assistance Fund; and US and Canadian loans. You will manage specific postgraduate research (PGR) award schemes as allocated by the Student Funding Manager, from promotion to payment of schemes, post award administration, run our PGR scholar community event programme and complete annual financial returns. The postholder will also work closely with the Student Funding Manager to develop policy and to identify and implement process efficiencies using relevant data analysis. You will handle student and staff enquiries, participate in open day events and be proactive in building links with internal and external stakeholders. In addition to line managing one of the Student Funding Officers, you will be required to deputise for the Student Funding Manager when necessary. If you have any queries about the role, please contact Clare Hewitt at: c.hewitt@ucl.ac.uk

Candidates must have experience of working in Higher Education in a busy student-facing administrative office environment, together with a working knowledge of student finance systems and experience of running a scholarship award selection process. You will have excellent IT skills, including the ability to maintain databases and online content with accuracy, as well as excellent written and oral communication skills, with the ability to communicate complex information in various written formats and through presentations. To be successful in this role you will need to be proactive, able to work independently when necessary and have a practical approach to problem solving.

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/