Registry Assistant
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Position Overview & Specifications
Role available:
The University of South Wales (USW) has a fantastic opportunity available as a Registry Assistant providing a range of administrative support to our students, academic colleagues and Partners as part of USWs Academic Registry Department.
Activities:
You will be joining our Team who provide a diverse service and you may well be our users’ first point of contact via a range of different platforms such as telephone, email and Microsoft Teams. On occasion you may be given the opportunity to work more widely across the broader Student Records team as well as supporting Academic Registry events. Taking part in these activities will give you a terrific insight to Higher Education (HE)
About you:
You need to be a resilient self-starter, with an all-round ‘can-do’ attitude and a naturally positive disposition.
Our people:
In Academic Registry we believe our people are our most important resource. We aim to enable staff to develop careers within USW and more widely across HE sector. You will be able to take up opportunities for your development that will enhance your career prospects. As part of this team you will need to embrace the University’s Core Values and work to the Association of University Administrators ‘Professional Behaviors Framework’.
Location of work:
You will be working in a hybrid model out of one of our campus locations balanced with home working. Your principal location of work will be at the Pontypridd campus, although we do expect you to travel and work from all three of the USW campuses. At peak periods it will be essential for you to work outside of our usual office hours and over the weekend.
For an informal conversation about this post please contact Leann Thomas, Service Delivery Manager - Student Records, Returns & Systems on leann.thomas@southwales.ac.uk
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges. If you are an internal professional services candidate, you will continue to be employed by the University of South Wales.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Registry Assistant roles across University of South Wales's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,662 - £22,662 bracket, including retirement vesting and health parity.
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