Admin & Customer Support (25k OTE / Immediate Start - Hybrid/Belfast)
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
VANRATH are delighted to be assisting a Leading Finance Organisation with the recruitment of a Admin and Customer Support Specialist. This company offers one of the best working Environments in NI, and also offers many opportunities for progression
Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch. No weekend working.
The role will incorporate Hybrid working - 3-2 days Working From Home & 2-3 days Working in Belfast City Centre office. Initial training will be in office.
Individuals who are immediately available or have a 1-week notice will be preferred to others.
Salary
£20,000 - £21,300 + Bonus (Average £4,000 per year) + other fantastic additional benefits
Responsibilities
- Ensure that new business applications are processed efficiently and accurately
- Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries
- Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post
- Provide informative and accurate information on products and services we offer to customers
- Constantly seek new and innovative ways to meet and exceed our customers’ expectations
The Ideal Person
- Admin & Calls experience preferred
- Confident on the phone
- Good attention to detail levels
- Computer Literate
- Great communicator
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Job Types: Full-time, Permanent
Salary: £21,300.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Private medical insurance
- Referral programme
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: Hybrid remote in Belfast
Reference ID: Vanrath - Admin
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Admin & Customer Support (25k OTE / Immediate Start - Hybrid/Belfast) roles across VANRATH's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,300 - £25,000 bracket, including retirement vesting and health parity.
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