Business Sales Advisor

Business Sales Advisor - Retention

The Role

We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment.
We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months.
Of course, we’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers.

You'll have the following responsibilities

You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. You will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.

What we are looking for

• Customer focussed – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
• Creative in approach to generating revenue
• Excellent communication skills – knows how to demonstrate, promote and sell
• Be passionate, ambitious and driven in your career
• Ability to build strong relationships with customers and colleagues at all levels
• £23,500 with 30% on target bonus, with potential to exceed depending on performance


• On target bonus paid during training


• 22 days paid holidays


• Choice of working Full time in the office or 3 days with 2 days working from home


• World-class training and development opportunities


• Share option and pension scheme programmes


• Flexible benefits to fit around you