Role Overview & Responsibilities

HELPDESK ADMINISTRATOR (nights)Carbon60 are looking to recruit a Helpdesk Administrator to work night shifts for an industry leading Facilities Management company in Bellshill.

Role

: Helpdesk Administrator

Salary

£13.60 p/h

Job Type

: 6 months

Location

: Bellshill

Hours

: Shift patter 4 on 4 off, between 9pm - 8amTHE ROLE

  • Answer calls for a growing multi contract fast paced and Live Call logging on Internal CAFM system (MAXIMO).

  • Pro-Actively Monitor and Chase work Orders to completion within the required SLA.

  • Administration tasks.

  • Issue reports to Internal and external clients/Customers using in-house system.


THE SUCESSFUL CANDIDATE

  • Good Customer Service Skills.

  • Must be comfortable handling high volume of calls.

  • Good IT Skills.

  • Excellent organisation and planning skills.


Application by CV or call Paloma Lopez at Carbon60 on 02920 731 187


Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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About Verified Employer

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  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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