Front of House Team Leader
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Position Overview & Specifications
Location: Woodville Cardiff
We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.
Can you…
- Support, coach and mentor your team
- Support the management team and work together to create and deliver your vision
- Ensure standards and compliance are continuous in the manager’s absence
- Create a welcoming atmosphere for our guests
To be considered for this position you must be at least 18 years old as it involves the sale of alcohol.
A little bit about us…
At Social Pub and Kitchen we are trendsetters, and our bar and kitchen teams reflect that! Our venues have a laid-back and social atmosphere, so we are looking for team members that are friendly and confident enough to chat with our guests about our food and drink and our diverse range of events throughout the year. We also pride ourselves on our individuality and inclusivity, everyone is welcome at our Social Pub and Kitchen venues, and our goal is that everyone has the best experience possible, every visit. The 'Woody' is famous pub amongst the students of Cardiff. Located in Cathays it is a regular haunt for anyone who wants a cracking pint of craft in a relaxed environment. We are spread over two floors contain plenty of character and charm.
What's in it for you?
- Award winning training and development programmes
- 25% off Food & Drink for you and ALL your friends in over 800 sites
- Referral scheme of up to £1,000 per person
- Dental Insurance
- Employee Assistance – Licensed Trade Charity
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Front of House Team Leader roles across Woodville's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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